Facebook Messenger Data Deletion Instructions

Option 1 — request deletion in Messenger

1. Open your conversation with the Visa run Danang Facebook Page.
2. Send the message: Delete my data.
3. The automated agent will hand the request to a staff member. Staff may ask you to confirm the request from the same Facebook account.

Option 2 — request deletion by email

1. Email admin@easyvisarun.com with the subject “Facebook Messenger data deletion request”.
2. Include the name shown in Messenger and the approximate date of the conversation so EasyVisa can locate the correct thread.
3. Do not email a passport scan, passport number or payment information. EasyVisa may ask you to confirm the request through the original Messenger thread.

What happens next

EasyVisa will acknowledge the request through Messenger or email, verify that it concerns the correct conversation, and delete or anonymise the associated inbox conversation without undue delay. EasyVisa may retain a minimal record where applicable law permits or requires retention, including for fraud prevention, a legal claim or a completed transaction.

Deleting EasyVisa’s inbox copy does not delete information independently retained by Meta. You can manage your own Messenger history and Meta account data through Facebook’s settings.